Don’t Feel Like Responding To Your Coworkers? Let AI Do It For You!

There’s been a lot of hand-wringing in recent months about the possibility that artificial intelligence platforms like ChatGPT will replace jobs in various sectors of the economy. At the same time, however, there’s mounting evidence that this novel tech could actually make work a lot simpler — and potentially less confrontational.

An age-old problem

In the era of “quiet quitting” and “ghosting,” it might seem as if younger generations have a monopoly on avoiding uncomfortable conversations at all costs. But it’s long been a workplace trope that many people don’t know how to respond to memos and other office communications.

If you’ve ever fretted over how to maintain a professional tone while getting your point across in a message to a colleague, ChatGPT might have the solution.

With many workplaces offering Slack to foster efficient communication and collaboration between coworkers, its parent company, Salesforce, recently integrated the AI chatbot into the instant-messaging program.

Beta testers simply have to click on the ellipsis icon in a conversation, choose “draft reply” from the menu, and let ChatGPT get to work on a reply.

Of course, as with any prompt you give the chatbot, it’s possible that you won’t get exactly what you’re looking for. Nevertheless, this can be a good place to start and might provide some helpful input regarding how best to make your point.

Other AI applications

The ChatGPT function within Slack will also give users access to relevant answers to just about any question as part of the chatbot’s popular search function.

Salesforce is also introducing its own AI bot, called Einstein GPT, which it says will make it even easier to draft emails, answer client questions, and create marketing content.

A number of other companies — including Microsoft, Meta, and Google — are also utilizing AI in increasingly creative ways.

Chris Agee March 8th, 2023

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